Is the ribbon cable connecting CD-ROM drive to controller or base unit loose?
Action:
WARNING: Electrical shock hazard! Make sure the power is turned off and the external power cables have been disconnected before removing the computer cover.
CAUTION 1: This task should be performed by a qualified computer technician.
CAUTION 2: Please observe steps to reduce the potential damage to computer components from electro-static discharge.
CAUTION 3: Turn off and unplug the computer before removing the computer cover.
1) Turn off the power to computer and all external components.
2) Make sure the power cord is disconnected from the computer.
3) Inspect any ribbon cables connected to the CD-ROM controller and make sure these cables are firmly connected to the CD-ROM controller and to either the CD-ROM drive (for internal drives only) or to an adapter connector on the back on the computer case (for external drives only).
Question:
Is the ribbon cable connecting CD-ROM drive to controller or base unit loose?
Responses:
Yes, the ribbon cable is loose
No, the ribbon cable is not loose